Managing a hybrid team: strategies for success
Managing a hybrid team: strategies for success
The way we work is changing. Hybrid teams, where some employees are in the office while others work remotely, are becoming the norm. For senior leadership teams (SLT), this shift means rethinking how work is managed, how teams connect, and how productivity is maintained.
When done right, hybrid teams can thrive. They combine flexibility with strong collaboration and can strengthen team relationships across departments. But managed poorly, hybrid teams risk missed deadlines, disengagement, and employee frustration.
Here’s how to get it right.
1. Set clear expectations
The foundation of a successful hybrid team is clarity. When employees split their time between home and the office, uncertainty about goals, deadlines, and responsibilities can quickly reduce productivity.
By clearly defining expectations—covering work hours, communication, and deliverables—SLTs create structure, build trust, and empower employees to work independently while staying aligned. Clear expectations also help employees understand how success is measured, keeping them motivated regardless of location.
2. Implement effective communication channels
Email alone isn’t enough. Hybrid teams need communication systems that allow for quick, meaningful collaboration. Tools like Microsoft Teams, or video calls work best when there are clear guidelines on how and when to use them.
Set rules for response times, preferred channels for different types of messages, and regular check-ins. Structured communication not only keeps work on track but also reinforces inclusion, ensuring remote and office-based employees feel equally connected.
3. Prioritise mental health and wellbeing
Remote work can blur the lines between home and work, leading to stress and burnout. Hybrid employees may feel isolated or unsupported if wellbeing isn’t actively managed.
Invest in regular check-ins, flexible work arrangements, and access to mental health resources. Benefits include:
Every £1 invested in employee mental health can yield £4–£5 in ROI.
Increased job satisfaction and stronger relationships between employees and SLT.
Reduced burnout and stress, boosting long-term productivity.
Positive brand perception, showing the company genuinely cares for its staff.
4. Foster team culture and connection
Hybrid teams can feel disconnected without intentional effort. Encouraging get togethers for team days, implementing walk n talks and volunteering days can help to maintain a strong work culture. These small but regular moments of connection help employees feel valued and part of the team.
5. Provide the right tools and support
Productivity suffers when employees lack proper equipment or software. Make sure everyone has access to comfortable work setups, secure networks, and collaboration tools—whether they’re at home or in the office. Ensuring employees have completed a working from home assessment can help employers identify any gaps in their working environment.
6. Encourage professional growth
Remote employees can miss out on learning opportunities. Offer training, mentorship, and career progression programs accessible from anywhere. This keeps employees engaged and prepares them for future roles within the company.
7. Be flexible but consistent
Flexibility is the hallmark of hybrid work, but inconsistency breeds confusion. Set clear policies on remote days, meeting schedules, and availability while remaining adaptable to individual needs.
8. Gather regular feedback
Hybrid work is evolving, so your approach should too. Conduct surveys, hold feedback sessions, and act on what employees say. Continuous improvement ensures your hybrid strategy stays effective and keeps employees engaged.
In summary
Hybrid teams are here to stay. Whether employees work from home, the office, or a local café, productivity and engagement are essential. Clear expectations, structured communication, mental health support, and the strategies outlined above will help your hybrid team thrive, keeping your workforce connected, motivated, and effective.